EQ Systems: Manufacturer of
Lifting & Leveling Systems

FAQ: Frequently asked questions about our products & services.

EQ Systems offers hydraulic lifting & leveling systems for the RV, horse trailer, motorsports, & commercial industries including options for hydraulic landing gear. With EQ Harness we also offer custom wire harnesses.

Are you a dealer? To access dealer pricing via the website, please give us a call to set up an account!

Call EQ Systems. UPS Ground is the only option through the online parts store.

Specifically, we do not ship USPS or to any PO boxes. We apologize for any inconvenience. Additionally, International shipments may be subject to customs duties/fees and will be the responsibility of the recipient (person/business who placed the order).

Not a current dealer? Please call us for an online account. (800) 846-9659

Accept all major credit cards.

  • You can return uninstalled systems for credit within 30 days of the original purchase, subject to inspection.
  • A 20% restocking fee applies.
  • The customer is responsible for the return shipping fees.
  • EQ Systems must issue an RGA number for the return.
  • Lastly, parts returned without a valid RGA will not receive credit.

You can return any uninstalled parts, subject to inspection, to EQ Systems for credit within 30 days of the original purchase. There is a 20% restocking fee. The customer is responsible for return shipping fees. EQ Systems must issue an RGA number for the return. Lastly, parts returned without a valid RGA will not receive credit.

The same guidelines listed in the warranty policy of your operation manual warrant replacement parts for the remainder of the original warranty or 90 days, whichever is longer. However, you must provide proof of the warranty repair date and the original vehicle purchase date.

Systems come with a one-year or two-year warranty. Please review the corresponding operation manual for specific warranty terms. EQ Systems Manuals are located here. If you purchased a replacement part, the warranty period is 90 days from the date of purchase.

Replacement part charts are located here. However, you can call our helpful staff as well at (800) 846-9659.

Although we have various guides on our website to help determine the lifting capacity and stroke lengths of the jacks best suited for your vehicle. Please call our sales department and an EQ Systems Account Manager will be happy to assist you to ensure all your questions are answered and you get what you need.

  • Presently, any orders placed will ship the next business day, if in stock.

To identify replacement parts you will need the model number of your pump. The model number will be located on a tag on the motor or the manifold.

In the past few years, we have sold to and worked with over 1,000 dealers. As a result, there is a possibility that your local dealer or service facility already represents our product. However, if you require any assistance, please feel free to call us at (800) 846-9659.

Most issues are very simple to repair. Firstly you can contact your local service facility or you can also call EQ Systems for possible suggestions. EQ Systems requires authorization from our service department for repairs.

We have many service and troubleshooting documents on the Service & Support page. Though if you cannot find the solution to your issue there, we additionally offer technical support after regular business hours for emergencies only, please. Call (800) 846-9659, then leave a message describing your issue, and a technician will return your call.

Indeed, we have a service staff and building available for the installation of any EQ Systems product. Please give us a call to schedule your appointment. Additionally, we provide 30 amp electrical hook-ups and a parking area for overnight stays. Not only do we offer the above but we also are pet friendly!